India : 022-30161317
USA : (408) 659-0059
Other Country: +919619868877
+91-9619868877
+91-9619868877
ninecolours.com
Address : 202, Orchid Plaza, Behind Gokul Shopping Center, Near Platform No.8, Borivali West, Mumbai-400092, Maharashtra. India
Working Hours: 10.00am to 8.00pm IST

Refund Policy

REFUND POLICY
 
Q1: About Refund Policy?
Refund will only be processed for par of orders that cannot be fulfilled by us / if we are unable to fulfil our obligations.
HE RETURNS AND REFUND POLICY IS NOT VALID FOR WHOLESALE ORDERS. WHOLESALE ORDERS CANNOT BE RETURNED OR REFUNDED IN ANY CASE.
 
SUGGESTIONS REGARDING CUSTOM STITCHING
 
We make our best efforts to give you the best possible fit but at times it takes multiple trials and corrections to get the best possible fit even when you get the products stitched locally. We request you to please provide as much precise stitching sizes as possible for us.
 
Q2: What happens in case there is a stitching error?
In any case we will make all the alterations that are required. If the mistake is ours we shall bare all the charges for shipping and alterations and even if the error is from your end we will still make the desired alterations absolutely free of cost for you but the shipping cost for both ways will have to be borne by the customer.
 
Any shipping costs of sending back to India or within India above what customer paid for shipping charges while receiving them from India are the responsibility of the customer.
 
SOME IMPORTANT INFORMATION
 
Q3: About Colours & Description?
While ordering on internet, we suggest that customers should be extra careful of following –