India : 022-28661616/28661717/28662020
USA : (408) 659-0059
Other Country: +919619868877
+91-9619868877
+91-9619868877
ninecolours.com
Address : 202, Orchid Plaza, Behind Gokul Shopping Center, Near Platform No.8, Borivali West, Mumbai-400092, Maharashtra. India
Working Hours: 10.00am to 8.00pm IST

Shipping Policy

International Shipping Cost in USD

Cart Value Shipping Cost
Below $10 $10
$10 - $40 $25
$40 - $80 $20
$80 - $199 $15
Above $199 Free Shipping

Tip - Shipping cost above is independent of how many products you purchase. Buy more, Save more!

Free Shipping in India.

At ninecolours.com, we take great care in delivering your products to you, and we partner only with reputed international courier services such as FedEx, Bluedart, Firstflight, DTDC, Aramex and many more.
 
Our reach
 
We deliver our products to all parts of the world via various highly reputed third party courier services like FedEx, Bluedart, Firstflight, DTDC, Aramex etc.
 
Shipping Cost
 
In INDIA
 
Free Shipping in India.
 
International Shipping
 
Shipping cost is based on item price and weight. More the weight lesser the price. They are divided into slabs. For 0-6 kg you will be charged according to the first slab. From 6 – 10 kg the prices will be discounted by a certain amount/kg, from 10 – 20 kg the prices will again decrease from the previous slab and accordingly.
 
International shipping and handling rates are based on the size of your order. Hence, bigger your order is, lower is the shipping cost.
 
The shipping charges calculator for your order will be shown at the shopping cart page. You can use that to get the exact charges for the products added to your cart.
 
Time to Deliver
 
In India
 
The products ordered can be expected to be delivered within 7-10 days in major metro cities in India and can take anywhere between 10-15 days for other locations in India, from the time the order is confirmed. Please add additional 3-5 working days if you choose to go for stitching from us.
 
Outside India
 
Delivery outside India is expected to take up to 15 working days depending on the postal code and mode of shipping. Please include 3-5 working days if you choose to go for stitching. We only ship through reputed courier companies like FedEx, DHL, UPS, and Aramex etc.
 
All the products are shipped from India only. 
 
Delays in Delivery
 
These are indicative & approx. values only and items can be shipped earlier or later also on case to case basis depending on availability of item and other factors. 
Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. We will keep you informed on the status of your order including delays if any. 
No refund, returns, replacement & exchange will be entertained for this reason. 
We may also choose to deliver the shipment in parts. In that case if you choose to cancel your order we can only cancel the unshipped part of the order. (Not valid for all the cases).
 
 
Important information regarding Address
 
Any changes in your address needs to be informed to us within 24 hours of placing the order. You cannot make any alterations to your address 24 hours past your order placement/after the parcel is shipped.
If you want to ship multiple products to different addresses we request you to please place different orders for each delivery address.
Please make sure your shipping address is correct as some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will bear the cost of any such penalties/fees. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
Please make sure there is somebody available to collect the package when the delivery is made as in some countries parcels will be left at door if someone is not there to receive the package or no one answers the doorbell. Our courier agents will not be able to provide sign confirmation of delivery made in such cases.
Billing Address is the address where a customer gets his bills. Shipping address is the address where the customer wants to receive their shipment. Note both the addresses can be same or different depending on the customer choice.
 
 
Product Availability
 
We make an earnest effort to make sure that merchandise listed on our website is available in stock and that the prices shown are correct. In the unlikely event when we’re not able to send your order or replacement due to unavailability of the product in our warehouse, we will inform you within a maximum of 5 working days from the date you place the order.
 
Cancellations
 
We will be able to accept order change or cancellation requests within 24 hours of placement of order. Unfortunately, we cannot cancel orders once they are processed.
 
VAT & Custom Duties
 
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
 
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
 
They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
 
Lost In transit
 
We send our parcels fully insured to our customers. If Courier Company fails to deliver, you do not suffer any loss. We will not responsible for lost/stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
 
If a shipment is lost in transit, we wait for 15 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to either take a refund or select alternate product.
 
If you have any question about our shipping policies, please email us at [email protected].