India : 022-30161317
USA : (408) 659-0059
Other Country: +919619868877
+91-9619868877
+91-9619868877
ninecolours.com
Address : 202, Orchid Plaza, Behind Gokul Shopping Center, Near Platform No.8, Borivali West, Mumbai-400092, Maharashtra. India
Working Hours: 10.00am to 8.00pm IST

Order FAQs

Q1: How do I place an order?
You have to follow the the following steps to place an order:
Select your items
Q2: How to select your stitching?   
We offer two types of stitching:
  1. Standard stitching: if you select standard stitching product will be stitched as it’s shown.
  2. Custom stitching: if you want to opt for custom stitching then you have to register first and  provide your measurements.
Q3: Can Billing Address and Shipping Address be different?
Billing and Shipping address can be different. The billing address should match the on record address of the respective bank or credit card company where as shipping address may vary.
 
Q4: What is the meaning of Ready to Ship?
Ready to Ship means the items which are ready to be dispatched within 24-48 hours of order confirmation. It takes  around 3 - 5 business days to deliver the order to your shipping address depending on the location of delivery and import norms. ( * we need additional 3-5 days if your order has to be custom stiched as per your specification.)
 
Q5: What is the difference between unstiched and semi-stitched?
  1. Semi-stitched means half stitched dress in which styles has pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size.
  2. Unstitched means the dresses will have to be stitched to make it ready to wear. Customers can get the dresses stitched by opting for our custom stitching services.
Q6: What is the meaning of Unstitched Fabric?
Unstitched Fabric means the fabric will have to be stitched to make it ready to wear. Customers can get the fabric stitched by opting for our custom stitching services. Customers can also get the outfit stitched on their end as well
 
Q7: How to wear a pre-stitched saree?
Pre-stitched Saree means the Saree is ready pleated and the petticoat is already stitched inside it you just have to wear the Saree like a lehenga and then put the pallu part of it.  Petticoat is an inner worn inside the Saree from waist to bottom, it is made from a non slippery fabric and it helps to drape the Saree with proper fitting.
 
Q8: What is the meaning of Semi-stitched Salwar Kameez?
Semi-stitched means half stitched suits in which styles have pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size.
The bottom for semi stitched Salwar Kameez comes as fabric, which can be stitched as per customer’s specifications.
 
Q9: What is the meaning of Semi-stitched Lehenga Choli?
Semi-stitch means half stitched lehenga choli which have pre-defined neck styles, sleeve style, lehenga style, sleeve length, neck depths and outfit length. In these types of dresses the only thing left open is only side seams, which can be adjusted as per the bust size.
 
Q10: What is the meaning of Semi-stitched Blouse?
Semi-stitched means half stitched blouse in which styles has pre-defined sleeve length, dress length, sleeve style, neck depths and neck styles. In these dresses, the only thing left open is side seams, which can be adjusted as per the bust size.
 
Q11: Do you provide margin in your garments?
We provide +2inches margins for future alteration possibilities in our Customizable and Semi Stitched products.
 
Q12: How will I know if the order has been placed successfully?
We shoot an Order Confirmation mail as soon as an order is confirmed with us. You may also login to the My Account section and check the status of your order.
 
Q13: My Order Status is reflecting as 'Payment Pending' even after the deduction of the money. What does that mean?