India : 022-28661616 / 1717 / 2020
USA : (408) 659-0059
Other Country: +919619868877
+91-9619868877
+91-9619868877
ninecolours.com
Address : 202, Orchid Plaza, Behind Gokul Shopping Center, Near Platform No.8, Borivali West, Mumbai-400092, Maharashtra. India
Working Hours: 10.00am to 8.00pm IST

Refund Policy

 

Q: How long will the refund process take?

Once refund confirmation is sent to you, it can take anywhere between 2-7 days for the refunded amount to reflect in your account. 

Q: Are there any reasons for which there could be a delay at the Bank/Credit Card companies end?

Yes, under very rare circumstances it does happen.

Bank Transfers:

For orders placed using Bank Transfers, refunds would be issued only as Store Credit or transferred to an Indian bank account only.

International Transaction Fees:

Cross Border or, International Transaction Fees, if any charged by the respective bank from your credit or debit card will not be refunded. Please note these are hidden charges levied by your bank on you, and not by us. Customers must contact their bank for additional information on these charges.

Local Taxes:

The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer as per local laws, to be paid at the time of delivery as advised by the respective courier partner. We will not refund any such charges, if applicable during order delivery.