India : 022-28661616 / 1717 / 2020
USA : (408) 659-0059
Other Country: +919619868877
Address : 202, Orchid Plaza, Behind Gokul Shopping Center, Near Platform No.8, Borivali West, Mumbai-400092, Maharashtra. India
Working Hours: 10.00am to 8.00pm IST

Shipping FAQs

Q1: National Shipping Cost?
Q2: What are the shipping charges on products? offers free shipping within India on all products
Q3: International Shipping Cost?
Q4: How do I check the status of my order?
Choose from any of the options to track your order from the time the order is placed, order confirmation, shipping, and to the time it is delivered to you.
Here’s how:
Call our customer service desk @022-28661616/1717/2020 24hours, from Monday to Saturday, to track your order.
Alternatively you can also whatsapp us on +919619868877 or mail on
You can login to your account, go to my orders and track your orders from there if you still unable to access the tracking you can visit the courier companies’ website, and enter the AWB number (tracking number) mentioned in the Email/ SMS sent by us. The email will also have details on the courier partner through which we are sending your order.
In case of delays in processing or delivery, our Customer Service Team will update you on the estimated time of delivery. Alternatively, you can write to us at or call us on 022-28661616.
Q5: How long does it take for an order to be delivered to me?
The products ordered can be expected to be delivered within 7-10 days in major metro cities and can take anywhere between 10-15 days for other locations, from the time the order is confirmed. In case you choose to go for stitching please consider 3-5 additional days in delivery. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. We will keep you informed on the status of your order including delays if any.
Q6: How are orders placed on delivered to me?
All orders placed on are dispatched through reputed courier partners like Fedex, Aramex, First Flight, UPS, DHL, Bluedart, TNT etc.
Q7: Does deliver products outside India?
Yes, Ninecolours delivers products to over 220 Countries Worldwide. You can enter your shipping country and checking the shipping charges on the cart page or at the checkout page.